CORPORATE

Corporate

Neptune Logistic is a logistics company based in Serbia. In 2006, Neptune has made a commitment to exceed the expectations of costumer in transport and logistics at all times through quality in people and services.

Services include global air, ocean freight forwarding, LCL consolidation, groupage and full trucking, exhibition logistics, customs clearance, distribution and other value added global logistics services.

NEPTUNE LOGISTIC satisfies the increasingly sophisticated needs of international trade through a worldwide network of responsive partners. Neptune has a total staff of approximately 40 at 3 offices in Istanbul,Serbia and Slovenia.

Quality Policy

100% Customer satisfaction 100% of the time...

The goal at NEPTUNE LOGISTIC is exceeding the expectations of the customers at all times. The greatest vote of confidence NEPTUNE can receive is to have good customers willing to trust NEPTUNE with their important business. At NEPTUNE, employees are provided with the opportunity to improve their skills continuously through regular training.

Excelence in quality is something that must be created and nurtured. Therefore, all that is done at NEPTUNE is customer oriented and the service procedures are continuously updated and improved based on customer surveys and feedback.

Our Quality Policies:

• Keeping customer data confidential.
• Exceeding customers’ expectations with the service provided in the international transport and logistics fields.
• Creating an environment where the employees are considered as internal customers and providing them with the opportunity to improve their skills continuously.
• Taking off some of customer’s workload by determining the best possible logistics solutions on a continuous basis.
• Delivering the cargo to final destination on time without any damage.
• Solving any problem that may occur during the transport, finding out the reason for it and preventing customer dissatisfaction at any cost.